Navigating Florida’s Dispensary Design & Signage Rules: What Every MMTC Should Know

If you’re operating or preparing to open a dispensing facility in Florida, the regulations around store design and signage can feel like a maze. Here’s a breakdown of what matters most — and how to stay on the right side of the Office of Medical Marijuana Use (OMMU).

1. Designing a Compliant Waiting Area

Every dispensary must include a separate waiting area with adequate seating. There’s no set number of chairs required, but three to four is typically enough, depending on the layout. Importantly, you can’t dispense or display products—including empty packaging or delivery devices like rolling papers or vape pens—in the waiting area.

To separate the waiting area from the dispensing zone, a solid wall isn’t required, but there must be a clear visual and physical distinction between the two.

2. A True Private Consultation Room

Dispensaries are also required to provide a private consultation area—generally, a fully enclosed room with completed walls and a closing door. Windows should be frosted or covered. This space ensures patient privacy and allows for one-on-one consultations in compliance with § 381.986(8)(f)3., F.S.

3. Protect Patient Privacy

Patient records must be protected. No patient names, phone numbers, etc. should be visible to other customers. Many MMTCs use privacy shields on POS screens. Additionally, ensure pick-up/delivery orders labeled with patient names are stored out of view of the public.

4. Understanding Signage Restrictions

Florida law allows only one external dispensary sign—affixed to the building or displayed in the window—featuring the dispensary’s approved name or logo.

Logos on interior walls and other branded materials (t-shirts, hats, etc.) must not be visible from outside of the dispensary. Many operators use tinted windows or other interior design features to block the view from outside.

While the OMMU has historically allowed one pylon sign in shopping centers and a logo on the door, additional signage (banners, parking lot signs, yard signs, “now open” banners) is typically not allowed.

5. Local Rules Still Apply

Even if you’re in full compliance with state law, don’t forget that cities and counties can impose additional restrictions on dispensary signage, building design, and where dispensaries may be located. That includes permitting processes for signs and compliance with local amendments to the Florida Building and Fire Codes. You will be required to obtain a Certificate of Occupancy or equivalent to provide to OMMU to demonstrate compliance with local codes.